GDPR Compliance

Last updated: 1 June 2026

Introduction

iris-perch respects the privacy of visitors from the European Economic Area (EEA) and is committed to compliance with the General Data Protection Regulation (GDPR). This page provides additional information about how we process personal data of EEA residents.

Data Controller

For the purposes of the GDPR, the data controller is:

iris-perch
247 Brunswick Street
Fitzroy, Melbourne VIC 3065
Australia
Email: [email protected]

Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: Where you have given clear consent for us to process your personal data for specific purposes, such as marketing communications.
• Contract: Where processing is necessary for the performance of a contract with you, such as providing pet care services.
• Legitimate Interests: Where processing is necessary for our legitimate interests, such as improving our services and website functionality.
• Legal Obligation: Where processing is necessary for compliance with legal obligations.

Your Rights Under GDPR

If you are a resident of the EEA, you have the following data protection rights:

Right of Access

You have the right to request a copy of the personal data we hold about you.

Right to Rectification

You have the right to request that we correct any inaccurate or incomplete personal data.

Right to Erasure

You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.

Right to Object

You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes.

Right to Withdraw Consent

Where we rely on consent as the legal basis for processing, you have the right to withdraw that consent at any time.

International Data Transfers

As we are based in Australia, your personal data may be transferred to and processed in Australia. Australia is not currently subject to an adequacy decision by the European Commission, but we ensure appropriate safeguards are in place to protect your personal data in accordance with GDPR requirements.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. The specific retention period depends on the nature of the data and the purposes for processing. When data is no longer needed, it is securely deleted or anonymised.

Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significant effects on you.

Exercising Your Rights

To exercise any of your rights under the GDPR, please contact us at [email protected]. We will respond to your request within one month of receiving it. If your request is complex, we may extend this period by a further two months, in which case we will inform you of the extension.

Complaints

If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with a supervisory authority in the EEA member state of your habitual residence, place of work, or place of the alleged infringement.

Contact Us

For any questions about this GDPR information or our data protection practices, please contact us at:

Email: [email protected]
Address: 247 Brunswick Street, Fitzroy, Melbourne VIC 3065, Australia